Frequently Asked Questions
Find answers to common questions about STEADYTV service
What is STEADYTV and how does it work?
STEADYTV is a premium streaming service that delivers live TV channels, movies, and series over the internet. Simply subscribe, receive your credentials, install our app on your preferred device, and start watching instantly.
What devices can I use to watch STEADYTV ?
STEADYTV works on virtually all devices including Smart TVs (Samsung, LG), Android devices, Fire TV Stick, Apple TV, iOS devices, Windows/Mac computers, MAG boxes, and Enigma2 receivers.
How many devices can I use simultaneously?
Depending on your subscription plan, you can typically use 1-3 devices simultaneously. Contact us if you need more connections for your household.
Do I need a VPN to use STEADYTV ?
No VPN is required to use STEADYTV . Our service works directly without any additional software. However, you may choose to use a VPN for additional privacy if desired.
What channels are included?
We offer 33,000+ live channels including sports (all Bein Sports, ESPN, Sky Sports), entertainment, news, kids channels, and international channels from around the world. Plus 165,000+ movies and TV series.
Is there a free trial available?
Yes! We offer a 24-hour free trial so you can test our service before committing to a subscription. No credit card required for the trial.
What is the video quality?
We provide HD, FHD, and 4K quality streams depending on the channel and your internet connection. Most channels are available in Full HD (1080p) quality.
What internet speed do I need?
We recommend a minimum of 10 Mbps for HD streaming and 25 Mbps for 4K content. A stable internet connection ensures the best viewing experience.
How do I install STEADYTV ?
Installation is simple and takes just a few minutes. Check our Installation Guide page for step-by-step instructions for your specific device. Our support team is also available 24/7 to help you.
Can I watch on multiple devices at the same time?
Yes, depending on your subscription plan. Standard plans allow 1 connection, while premium plans can support multiple simultaneous connections.
Does STEADYTV offer a refund policy?
Yes, we offer a satisfaction guarantee. If you're not happy with our service within the first 7 days, contact our support team for assistance.
How do I activate my subscription?
After payment, you'll receive your credentials via email within 5-10 minutes. Simply enter these credentials in your app to activate your subscription instantly.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard), PayPal, Apple Pay, cryptocurrency (Bitcoin), and bank transfers for your convenience.
Is customer support available?
Yes! Our dedicated support team is available 24/7 via email, live chat, and our contact form. We're here to help with any questions or technical issues.
Can I upgrade or downgrade my plan?
Yes, you can change your subscription plan at any time. Contact our support team and we'll help you switch to a different plan that better suits your needs.
What happens when my subscription expires?
You'll receive email notifications before your subscription expires. You can renew anytime through your account or by contacting us. Your service will stop when the subscription period ends.
Do you offer EPG (Electronic Program Guide)?
Yes, we provide a full EPG for most channels so you can see what's currently playing and what's coming up next.
Can I record shows or movies?
This depends on the player app you're using. Many apps support recording and catch-up features. Check your app's documentation for specific features.
Is STEADYTV legal?
STEADYTV provides streaming technology and content delivery services. Users are responsible for ensuring they comply with local laws and regulations in their region.
How do I become a reseller?
Visit our Reseller page to learn about our credit-based reseller program. You can purchase credit packages and start selling subscriptions to your own customers with instant activation.